2nd time is a little fuzzy, 3rd is now, I call, no answer ever, I text there line, no answer ever but one time, they said to accept the offer online, I accepted a free cruise offer online like told to do, they seem to only want to message on there I got a message from Jon using their trip messaging system, he said what would u like are u interested because it’s filling up, I said yes, asked for a upgrade, he said it would be 600 per person, I said no problem, he never messaged me back for days. They send me offers, this is now the 3rd time I have tried to use UrComped, every time was a failure, 1st they said they would comp me at Venetian, it was 2 weeks away he said I was taking care of, called them, no room under my name, slow responses and not knowing, I went and got comped myself instead of trying to deal with this company and be nice, I, in no way, need to use urcomped, I just feel it would be nice to support these businesses. I usually have a 20K+ bankroll, I have sent in offers for suites,$1000 free bet, $500 in food I have sent win/loss statements of 100K+ and they can contact any of my hosts. I have tried over and over again to deal with this company, I am not a small player at all it’s just disrespect that I get ignored, avoided, and have to sit here and wait multiple times to see if anything is in motion.
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